![]() ![]() *For most offers, in most countries and regions. Global or billing admins can reactivate the subscription in the admin center Users can't access Microsoft 365, files, or Microsoft 365 appsĪdmins have normal access to Microsoft 365, data, and Microsoft 365 appsĪdmins can access the admin center, but can't assign licenses to usersĪdmins can access the admin center to buy and manage other subscriptions Users have normal access to Microsoft 365, files, and Microsoft 365 apps Microsoft Entra ID is removed, if not in use by other services The following table explains what you can expect when a paid Microsoft 365 for business subscription expires. This means that your users immediately lose access to the Microsoft 365 assets, and only admins have access to the data for the next 90 days. If you cancel a monthly subscription, it immediately moves to the Disabled stage on the date you cancel it. The first stage starts on the anniversary of the annual subscription, not the date that you turned off the subscription's recurring billing setting. If you turn off recurring billing on an annual subscription, it goes through the same stages as an expired subscription. The Expired stage starts immediately after the subscription has reached its end date. When your subscription expires, it goes through the following stages: Expired > Disabled > Deleted. What happens to data when a subscription expires? If the cancellation window has passed, turn off recurring billing to cancel the subscription at the end of its term. Press Enter to change the key.Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXXĬscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatusĬscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /unpkey:XXXXXĬscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXXĬscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatusĬscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /unpkey:XXXXXĬscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXXĬscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatusĬscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /unpkey:XXXXXĬscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXXĬscript "C:\Program Files\Microsoft Office\Office15\OSPP.For some subscriptions, you can only cancel during a limited window of time after you buy or renew your subscription. Press Enter to remove the product key.Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /unpkey:XXXXXĬopy the following command, paste the command into the Command Prompt window, and replace XXXXX-XXXXX-XXXXX-XXXXX-XXXXX with an unused product key from your list. ![]() Our example below uses XXXXX to represent these characters.Ĭopy the following command, paste the command into the Command Prompt window, and replace XXXXX with the last 5 digits of the product key that was shown in the previous step. ![]() The command prompt displays the last five characters of the product key that was used to install Office on the PC. Double-check your Office and Windows versions and try a different command.Ĭopy the following command, paste the command into the Command Prompt window, and then press Enter.Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus Don’t worry, running the wrong command won’t hurt anything. message, it means that you used the wrong command. Tip: If you get an Input Error: Can not find script file. Right-click Command Prompt and select Run as administrator.įrom the drop-down list below, select your Office version and Windows version (32-bit or 64-bit) and run the commands as described. Right-click the Command Prompt icon, and select Run as administrator. Select the Start button (lower-left corner). On a PC where Office activation is failing, open the Command Prompt as described below: These are likely the keys that you'll use to replace the key that was used multiple times. Select View product key for the remaining Office products and copy or write them down. This is likely the product key that was used multiple times to install Office. Sign in to your Services & subscriptions page with the email and password associated with the Microsoft account that was used to install Office.Īfter you sign in, you should see a list of Office products that are associated with your Microsoft account.įor the first product that's listed on the page, select View product key. ![]()
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